The Work Number consumer website has undergone a complete refresh to offer a better experience for nonverifiers. It combines consumer-friendly messaging, a modern look and feel, and strategic user experience elements to showcase The Work Number’s value to this important audience. The website is a designated space for employees of data contributors to learn about The Work Number and review, freeze or even dispute their data.
For consumers, The Work Number helps to power life’s key moments, such as applying for a job, mortgage, or social service benefits. Because of this, every touchpoint matters. In some cases, the consumer website may be the only interaction a consumer has with The Work Number, even if they’ve benefited from its automated digital verifications before. This update is part of a strategy to help form positive consumer perceptions of The Work Number and help ensure that the experience for a consumer is as strong as it is for a verifier.